03/12/2012 - 5 Gold Rings!
It has today been announced that Ffynnon has been awarded the Visit Wales Gold Award for the fifth year running. Naturally we're delighted, especially as it comes hot on the heels of the 'Tripadvisor Travellers Choice' award for being one of the best places to stay both in the UK and in Europe.
The main aim of the Gold Award is to reward outstanding quality, exceptional comfort and hospitality and to recognise businesses that have been successful in a Mystery Shopper exercise to test their customer interaction skills. We're still trying to work out who the mystery shopper was but in the meantime would like to say a huge 'thank you' to the wonderful team of staff who look after our customers so well.